virtual classroom
Contact
Contact
virtual classroom cart

Terms and Conditions of the Alkom Akademia Virtual Classroom Service 

§1 Definitions 

For the purposes of these Terms and Conditions, the following definitions are established: 

  1. Terms and Conditions – refers to this document, which sets out the terms and conditions for the provision of electronic services by the Service Provider to Users via the Altkom Akademia S.A. online portal. These Terms constitute the regulations referred to in Article 8 of the Act of 18 July 2002 on the Provision of Electronic Services (Journal of Laws of 2013, item 1422). The content of these Terms and Conditions is available at the following URL: Terms of use – Altkom Akademia. 
  2. Service Provider – Altkom Akademia S.A., headquartered in Warsaw, at 11 Chłodna Street, 00-867 Warszawa, registered in the Register of Entrepreneurs kept by the District Court for the Capital City of Warsaw, 12th Commercial Division of the National Court Register under KRS number 0000120139, NIP (Tax Identification Number): 5272674324, REGON (National Business Registry Number): 146032998, with a share capital of PLN 1,200,000. 
  3. Altkom Akademia Virtual Classroom Service (hereinafter referred to as the “Service”) – an educational online service available at Virtual Classroom, comprising an IT system along with all content and functionality supported by it, enabling Users to utilize the Services specified in these Terms and Conditions. It is an integral part of each Training. 
  4. Trainings – educational sessions (in-person or remote) conducted by the Service Provider at a specified place and time, according to the adopted training program. The terms of participation in trainings are defined in the General Terms available at: https://www.altkomakademia.pl/en/general-conditions-participation-in-trainings/. 
  5. User – an individual who uses the Service after logging into their User Account. 
  6. User Account – an individual electronic account created by the Service Provider within the Service for a person who is enrolled in a Training, was a participant of a Training, or has used other services offered by the Service Provider within its business operations (or entities cooperating with the Service Provider). 

§2 General Provisions 

  1. These Terms and Conditions apply to all Services provided by the Service Provider within the Service. 
  2. Before starting to use the Service, the User is obliged to read the content of these Terms and Conditions. 
  3. The User is expected to act honestly and respect the provisions of these Terms and Conditions. 
  4. The User is obliged to use the Service in a manner consistent with these Terms and Conditions and applicable law. In particular, it is prohibited to: 
    • Use the Service in a manner contrary to social norms and good practices; 
    • Provide Content of an unlawful nature, especially content that infringes intellectual property rights or personal rights; 
    • Post in the Service any Content that is untrue, unrelated to the topics discussed in the Service, or intended to mislead other Users; 
    • Post Content in the Service aimed at promoting products or services outside the Service Provider’s offer. 
  5. Services provided by the Service Provider do not require additional fees. Connecting to the Service’s website does not require the User to incur any charges payable to the Service Provider. 
  6. The Agreement for the provision of Services is concluded at the moment of the User’s registration in the Service in the manner provided in §3 of these Terms and Conditions. 

§3 User Account 

  1. Only individuals who are enrolled in the Service Provider’s Trainings, were participants of such Trainings, or have used other services offered by the Service Provider within its business operations can become Users of the Service. 
  2. The terms of access to the Service for Users utilizing other services offered by the Service Provider within its business operations will be established through separate arrangements. 
  3. The Service Provider creates a User Account for the User provided it receives the data necessary to set up the User Account (first name, last name, unique current email address). 
  4. Access to the individual User Account is possible only after account activation and login. 
  5. Failure to provide data enabling the creation of a User Account, as well as failure to activate the account by the User or failure to use the rights granted to the User, will be equivalent to the User’s resignation from access to the Service, which is an element of the Training, and consequently from access to information, additional training materials, and the possibility of consultations with trainers conducting the Trainings provided within the Service. In such a situation, the User will not be entitled to any claims in this regard. 
  6. The Service Provider reserves the right to refuse to conduct Trainings if the data of the Training participants enabling the creation of an account in the Service are not provided. 
  7. The condition for the User to gain access to the Service before the start of the Training is the provision of the User’s data mentioned above at least 5 business days before the planned start of the Training. Gaining earlier access allows for the use of the interactive library of training materials and enables contact with the trainer conducting the Training. 
  8. In the event of failure to provide the data necessary to set up a User Account at least 5 business days before the planned start of the Training, the Service Provider may set up a User Account after the completion of the Training in which the User participated, provided the Training participant provides the required data to the person conducting the classes, e.g., by adding their email address to the attendance list. 
  9. User registration in the Service occurs by the User clicking the link activating the User Account and setting a password to access the Account and its activation. Before creating the access password, the User will have the opportunity to read and accept the Terms and Conditions. 
  10. By registering in the Service, the User declares that: 
    • The data provided for registration purposes are complete, accurate, and do not infringe the rights of third parties; 
    • They are authorized to conclude an agreement for the provision of electronic services; 
    • They have read and agree to abide by the Terms and Conditions. 
  11. After registering in the Service, each User is assigned a User profile. The data contained in the User profile are subject to editing, provided that the data are truthful. 
  12. The User is entitled and obliged to update their personal data if they change after registration. 
  13. If it is found that the User has provided false data, the Service Provider has the right to refuse their registration or—in case it is determined that the data are false after registration—the right to block the User’s account and deregister them from the Service. 
  14. The User is not entitled to share their account with third parties or to use other Users’ accounts. In particular, the User is obliged not to disclose access data to any third party and is solely responsible for any damages caused as a result of their possible disclosure. 
  15. In the event of the User violating legal provisions or the Terms and Conditions, the User’s account may be blocked, and/or the User may be deregistered from the Service. In such cases, access to the Content posted by the User in the Service may be blocked, or such Content may be permanently removed from the Service. 
  16. Deregistration from the Service results in the loss of all privileges, especially those arising from participation in games or contests. 
  17. The application of the aforementioned sanctions does not deprive the Service Provider of the possibility to use other legal measures against the User nor does it exclude the User’s liability for their violations. 
  18. The User acknowledges that some or all of the educational materials related to the implementation of the Trainings (e.g., textbooks, presentations, exercises, tests) and information regarding the organization of the Training are made available to training participants only within the User Account of the Service (in electronic form). 

§4 Copyright 

  1. Offering Users access to information disseminated via the Service, the Service Provider pays special attention to the need to respect intellectual property rights, in particular, copyrights resulting from the Act of 4 February 1994 on Copyright and Related Rights (Journal of Laws of 2006, No. 90, item 631, as amended). 
  2. The Service Provider informs that the Service contains materials protected by copyright, as well as trademarks, logos, and other original materials, and that the adopted layout and color scheme are subject to intellectual property protection. 
  3. Use of works, information, data, Content, and Educational Materials placed in the Service may only take place within the scope permitted by the Act on Copyright and Related Rights. 
  4. The Service Provider does not allow copying, modifying, distributing, transmitting, or using in any other way any works, Content, and Educational Materials made available in the Service, except for using them within the scope of permitted use unless the provisions of other agreements concluded with the User or entities delegating them to Trainings state otherwise. 
  5. Issues of copyrights to Content posted by the User are regulated in §5 of the Terms and Conditions. 

§5 Posting Content in the Service 

  1. The User is entitled to post Content in the Service, including questions and answers. 
  2. The aforementioned Content must be substantive, related to the topics of educational services provided by the Service Provider. 
  3. Posting Content in the Service within the meaning of these Terms and Conditions occurs at the moment of its electronic submission by the User using the options available on the Service’s website. 
  4. Posting Content in the Service occurs for an indefinite period—subject to the provisions of the Terms and Conditions regarding the effects of terminating the service agreement. 
  5. It is prohibited in the Service to post and store by the User Content that: 
    • Is of unlawful nature, violating generally applicable laws, in particular infringing intellectual property rights, including copyrights and personal rights; 
    • Has a commercial nature, including especially advertising services or goods outside the Service Provider’s offer; 
    • Contains communicator numbers, email addresses, website addresses, especially belonging to entities conducting competitive activities towards the Service Provider; Is offensive, violating good manners, including vulgarisms; 
    • Violates etiquette rules; 
    • Harms the good image of the Service or the Service Provider and its clients, employees, and collaborators; 
    • Is untrue, deliberately misleading other Users; 
    • Is non-substantive (spam). 
  6. In the event that the Content or any part thereof posted by the User in the Service constitutes a work within the meaning of the Act on Copyright and Related Rights, the User declares that: 
    • Such Content is free from any physical and legal defects and claims of third parties; 
    • The User holds the economic and moral copyrights to the Content, which are not limited in favor of any third party, or that they hold the rights to use such Content (license), including in particular the right to disseminate Materials online via the Internet; 
    • The User has all the consents required by law from third parties to post the Content in the Service, in particular, they have the consent of persons whose images appear in materials that are part of the Content and hereby authorizes the Service Provider to use them within the scope of its activities, especially in connection with the functioning of the Service and its promotion; 
    • In case of any doubts or claims of third parties concerning the Content, the User undertakes to present the Service Provider with appropriate documents demonstrating that they hold the appropriate scope of rights to the Content within 7 days from the date of receiving a request in this regard from the Service Provider. 
  7. By posting Content in the Service, the User grants the Service Provider a non-exclusive, royalty-free, unlimited in time and territory license to maintain the Content they have posted in the Service. The above authorization is without prejudice to the Users’ copyright entitlements. 
  8. The Service Provider is not liable for any Content introduced into the Service by the User, nor for any damages arising as a result of introducing Content that violates the provisions of these Terms and Conditions, applicable laws, including in particular copyright laws and personal rights. The User bears sole and full responsibility in this regard. The User is also responsible for the substantive correctness of the Content they introduce. 
  9. In the event that third parties make claims against the Service Provider due to the violation of their rights as a result of posting Content introduced by the User in the Service, the User undertakes to satisfy such claims and cover all costs, expenses, and damages incurred by the Service Provider as a result of such claims being made, and in particular undertakes to enter as a defendant in place of the Service Provider or, if this is not possible, to join the Service Provider in all proceedings pending against the Service Provider in connection with a claim or lawsuit for infringement of copyright, license, patent, registered design or trademark rights, personal rights, and any other rights that such person may assert. 

§6 Content Control (Moderation) 

  1. Content posted by the User may be removed from the Service by the Service Provider in cases of violation of the Terms and Conditions, applicable laws, social norms, or etiquette rules. In particular, the Service Provider, acting under the mode and conditions of the Act of 18 July 2002 on the Provision of Electronic Services, will promptly block access to Content in the event of the User introducing Content of an unlawful nature, as well as upon receiving official notification or obtaining reliable information about the unlawful nature of the Content introduced by the User. 
  2. In justified cases, particularly in case of doubts about the User’s compliance with the provisions of the Terms and Conditions, the Service Provider has the right to make and retain copies of the Content posted by the User before its removal from the Service. 

§7 Games and Contests 

  1. Registered Users may participate in games and contests organized within the Service. 
  2. The rules for participation in a game or contest will be described in separate regulations. 

§8 Termination of the Service Agreement 

  1. The User is entitled to terminate the agreement and request the deletion of their User Account at any time by: 
    • Sending the Service Provider an appropriate electronic message to the email address: wsparcie@altkomakademia.pl. The statement must include the User’s data (first name, last name, and email address used for logging into the Service). The Service Provider will send the User a confirmation of account deletion via email to the address provided by the User. 
    • Clicking the “Delete Account” button available in the “My Profile” section within the Service. 
  2. The Service Provider is entitled to terminate the Agreement concluded with the User with immediate effect in case of the User violating the provisions of these Terms and Conditions or applicable laws and to delete the User’s Account. The termination statement will be sent to the User via email to the address provided during Account registration. 
  3. The Service Provider may terminate the Agreement with the User with a 14-day notice period in case of suspension or cessation of the Services provided within the Service or the occurrence of other circumstances making the further provision of Services impossible or difficult, as well as in case of changes in laws concerning the provision of electronic services or the occurrence of force majeure circumstances. The termination statement will be sent to the User via email to the address provided during Account registration. 
  4. Termination of the agreement between the User and the Service Provider means the User’s consent to the loss of access to Content, training materials, and other documents or information, including those related to Trainings in which the User participated or was to participate, and also results in the deletion of the User’s account and their deregistration from the Service. 
  5. Termination of the service agreement does not result in the removal of Content posted by the User in the Service. In such a case, the User’s personal data will be anonymized in accordance with the requirements of personal data protection regulations. 

§9 Liability 

  1. The User is fully responsible for any actions contrary to the law or detrimental to the Service caused by their actions, in particular for disclosing confidential information, posting untrue data, violating personal rights, intellectual property rights, especially trademark rights, copyrights, and related rights. 
  2. The Service Provider’s liability is excluded in the cases specified in the Terms and Conditions and applicable laws. In particular, the Service Provider is not responsible for: 
    • The truthfulness of personal data provided by Users; 
    • Actions or omissions of Users violating the law or the provisions of the Terms and Conditions; 
    • Violations by Users of third-party rights in connection with the use of the Service—especially when, by providing the ICT system resources for storing or sharing Content by Users, the Service Provider is not aware of the unlawful nature of such Content or related activities; 
    • The truthfulness, reliability, or timeliness of Content introduced into the Service by Users; 
    • Actions or omissions of internet service providers and failures or disruptions in the operation of the internet network through which the User uses the Services; 
    • Actions of Users or other persons preventing or disrupting the use of the Services. 
  3. In accordance with applicable laws, the Service Provider is not obliged to monitor Content to verify its legality. Users who commit violations are responsible for the consequences of such violations. 
  4. The Service Provider is not liable for the continuous availability of the provided service and any interruptions in the operation of the Service or some of its functions. The Service Provider reserves the right to make any modifications (changes, deletions, additions, or suspension of any function of the Service and making improvements) at any time without prior notice of possible interruptions or difficulties in the operation of the Service. Regardless of the above, the Service Provider will exercise due diligence to ensure the proper functioning of the Service and the Services provided. 
  5. The Service Provider is not liable for any damages or problems in using the Service caused by improper use of the Service by the User, including using the Service in a manner inconsistent with these Terms and Conditions. The Service Provider’s liability is also excluded in situations where any damages or problems in using the Service have arisen due to reasons beyond the Service Provider’s control, random causes, force majeure circumstances, or result from events that the Service Provider, despite exercising due diligence, was unable to prevent or predict. 
  6. The Service Provider is not liable for any damages caused by the use of information or data published within the Service. Regardless of the above, the Service Provider will exercise due diligence to ensure the correctness of this information and data and their compliance with the factual state. 
  7. The Service Provider is not responsible for the inability to use the Service or part of its functionality by the User resulting from the User’s device not having appropriate technical parameters, improper configuration of software or hardware, or other reasons attributable to the User. 

§10 Complaint Procedure 

  1. The User has the right to file complaints regarding the quality of the Services provided, in accordance with the Complaint Procedure available at https://www.altkomakademia.pl/complaint-procedure/. 
  2. Complaints should be submitted to the email address: reklamacje@altkomakademia.pl. 

§11 Personal Data 

  1. By activating the User Account, the User, by checking the appropriate box, accepts the provisions of these Terms and Conditions and simultaneously consents to the collection and processing of their personal data (in particular first name, last name, and email address) by the Service Provider. 
  2. The personal data mentioned above are protected to the extent specified in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (hereinafter: GDPR), and the Act of 18 July 2002 on the Provision of Electronic Services (Journal of Laws 2013, item 1422). 
  3. The administrator of personal data, within the meaning of the GDPR, processed within the Service is the Service Provider. 
  4. The Service Provider processes the User’s personal data to the extent necessary to establish, shape the content of, change, or terminate the agreement for the provision of services by the Service Provider and solely for the proper implementation of the Services specified in these Terms and Conditions. 
  5. By accepting the Terms and Conditions, the User agrees to receive information that is part of the Service provided by the Service Provider, Trainings, and other services related to the User’s interests, such as in particular: 
    • Notifications about new Content available in the Service; 
    • Notifications about new Educational Materials made available in the Service; 
    • Notifications about available spots in Trainings in the User’s areas of interest; 
    • Information about educational contests; 
    • Information about new functionalities of the Service; 
    • Notifications about upcoming Training dates; 
    • Notifications about post-training surveys. 
  6. The Service Provider ensures that Users can exercise the rights arising from the GDPR, in particular the right to withdraw consent to data processing, request rectification, deletion, restriction of processing, or object to processing. 
  7. Personal data of Users collected in the Service may be disclosed to other persons and entities in cases provided for by law, in particular to relevant state authorities upon their request based on appropriate legal provisions. 
  8. The Service Provider applies appropriate technical and organizational measures to ensure the security of personal data provided by Users, in particular to prevent access by third parties, processing in violation of legal provisions, and to prevent their loss, damage, or destruction. 
  9. Within the User profile, received by each User after registering in the Service, the User may at their discretion share the following information about themselves: First name and last name or first name and the first letter of the last name, and sections filled out by the User containing “About Me” and “My LinkedIn Profile.” 
  10. After the termination of the Services, the Service Provider may process the User’s personal data if it is permitted under the law and necessary to explain the circumstances of unauthorized, i.e., contrary to the Terms and Conditions or applicable laws, use of the Services. 
  11. By accepting the Terms and Conditions, the User agrees to receive commercial information regarding the Service Provider’s training offer. 
  12. After the termination of the Services, the User’s personal data will be anonymized in accordance with the requirements of personal data protection regulations. 

§12 Technical Requirements 

  1. To use the Service properly, access to the Internet via a computer device (desktop or mobile) with the most up-to-date web browser is necessary. 
  2. Individual settings of the User’s device used to access the Service may cause discrepancies in the visualization of the Service and the products placed therein. 
  3. While using the Service, “Cookies” files are installed on the User’s device. The Cookies Policy is available at: https://www.altkomakademia.pl/en/cookie-file-policy/.  

§13 Final Provisions 

  1. These Terms and Conditions come into force on the day of their publication on the website www.altkomakademia.pl. 
  2. The Service Provider has the right to unilaterally change the content of the Terms and Conditions at any time. Changes to the Terms and Conditions come into force upon their publication on the website indicated in point 1. 
  3. The User will be informed about changes to the Terms and Conditions via email or through information provided upon logging into the Service. 
  4. If any provision of these Terms and Conditions is found to be invalid or contrary to legal regulations, the validity of the remaining provisions of the Terms and Conditions shall not be affected. 
  5. These Terms and Conditions are governed by Polish law and subject to the jurisdiction of Polish courts. 
  6. In matters not regulated in the Terms and Conditions, the provisions of the Act on the Provision of Electronic Services, GDPR, the Consumer Rights Act, the Civil Code, and other universally binding legal regulations shall apply. 
  7. Any disputes arising from the application and interpretation of the Terms and Conditions, in the case of Users who are not consumers, shall be resolved by the Common Court competent for the Service Provider’s registered office. 
  8. These Terms and Conditions of the Altkom Akademia Virtual Classroom Service are effective from 15 November 2024. 

Archived Documents: 

– Terms of Service dated 26 April 2018: